Discretionary Assistance Fund for Wales

The Discretionary Assistance Fund offers payments, or in kind support, to people needing urgent assistance and where there is an identified need to safeguard health and well being.

Payments will be made available to people who have no other means of meeting the immediate cost of living.  They are not intended to meet the cost of ongoing expenses.

Within the scheme there are two types of non-repayable grant support:

  • Emergency Assistance Payments - assistance in an emergency or when there is an immediate threat to health or wellbeing.  Anyone over the age of 16 can be considered eligible for these payments if they need help to meet expenses due to an emergency or because of a disaster.
  • Individual Assistance Payments - to meet an urgent identified need that enables or supports vulnerable people to establish themselves or remain living independently in the community.  (To be eligible applicants must be: entitled to and be in receipt of income related welfare benefits; or if they are due to leave an institution or care home within 6 weeks, that they are likely to be entitled to receive income related welfare benefits on leaving).

How to apply:

The fund opened for applications on 1 April 2013.

To find out if you are eligible for support please read the eligibility criteria below:

Discretionary Assistance Fund - Eligibility Criteria

You can apply to the fund by:

  • Telephone - call 0800 859 5924 free from a landline or 03301 015 000 which is charged a local rate
  • Complete the online application form by clicking here
  • Click here to download a postal appplication form which should be sent to:

Discretionary Assistance Fund

PO Box 2377


LL11 0LG

Discretionary Assistance Fund - Guidance for Decision Makers

This guidance was produced by the Welsh Government and was issued to all Northgate decision makers prior to the scheme going live on 2 April 2013.  The guidance will continue to be reviewed on an ongoing basis by the Welsh Government and will be amended or added to as required.


Requesting a review:

If you have already applied for assistance and would like to request a review of the decision made please click here for further information.


Making a comment, complaint of compliment about the Discretionary Assistance Fund:

In order to improve the service delivered in the administration of the Discretionary Assistance Fund in Wales your feedback is welcomed.  Please click here for further information and use the forms below:

Comments & Compliments Form

Complaints Form


Money Made Clear Wales is not able to answer any queries relating to any aspect of the Discretionary Assistance Fund.  All queries should be sent to Northgate Public Services who manage and operate all aspects of the scheme, with support from their partners, using the details above.


* Please Note: Income related welfare benefits refer to: Income Support; income-based Job Seeker’s Allowance; income-related Employment and Support Allowance; Pension Credit or payment on account of one of them.




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